Recherche chargee de relation clientele North Sydney

Bonjour,

Mon entreprise recherche un/une chargee de relation clientele.
Si vous etes interessee merci de m’envoyer votre CV et lettre de motivation a:

anne.cailleaux@marketboomer.com

Il faut que la personne soit a l aise en anglais a l oral et a l ecrit.
Merci aussi d’y faire figurer votre visa et vos pretentions salariales.
WHV acceptes et sponsorship possible.

Customer Support Specialist

What we do:

Marketboomer is a technology company that focuses on delivering an electronic procurement and invoicing solution to hospitality and healthcare organisations. Our main customers are hotel groups, hospitals and the suppliers that they interact with.

Marketboomer has built the largest supplier network in our industry in Australia and Asia. Each year, millions of transactions worth hundreds of millions of dollars flow through our network. Our solution helps our clients transact efficiently and provides visibility over their supplychain.

Marketboomer is a multinational company established for 17 years. We have offices in Australia, China, Singapore, Thailand and the United Kingdom.

Due to company expansion, we are looking to fill 2 full-time permanent positions within our Australian team based in North Sydney.

In this role, you will be required to provide exceptional telephone and email communication to our clients. The main duties you will fulfil are:

– Answering incoming support calls and emails from our clients.

– Outgoing calls for issues that require any follow up

– Online or Onsite training for clients

– Setting up new client accounts in the system

– Basic data analysis

What we’re looking for:

We are a small and friendly team and look for the below attributes to the successful applicant.

– An articulate and effective communicator with a confident phone manner

– A proactive “can do” attitude

– A team player

– High attention to detail

– Ability to multi-task

– Comfortable working with numbers and data

– Basic spreadsheet skills

– Experience in a similar work environment preferred but not required

The successful applicant will have the opportunity to develop their skill set in this industry. You will also have the opportunity to branch out to other areas of the company as you progress and grow with the company.